This year marks 20 years since Atlassian was founded, and in that time, they've made some quirky decisions: Developed and launched innovative products like the Jira family and Confluence Constantl...
Confluence is the most used team workspace tool for collaboration. With real-time content, this dynamic tool makes it easier for the team to communicate effectively. You would typically wish to share...
Do you know how your employees feel about their tools? What do IT professionals expect from their workplace? How can you make them feel excited every day about their job? What can you do to increas...
Preface (ultimus) The idea for this series of articles came to me while deep in the throes of making the journey from my warm and friendly Server environment to the wispy world of the Clouds. I am ...
...ocumentation based on problems we see on a daily basis but we know that Jira Service Management has so many features and sometimes we don't cover everything in public documentation. With all this s...
Hi, Currently we run our projects where we have User Stories and Acceptance criteria in Confluence, and Jira tickets are used to organise the implementation of these via Sprints and agile boards (an...
Is there any way for a customer to share a request, created in the portal, with an organization the customer is not a member of?
Hi, I've been asked to make such settings in the automations: when ticket is in specific status: When moved to this status, an email is sent to the customer After 2 days, se...
Thanks so much to everyone who joined for our August Appy Hours! Our August presenters included experts in our project and product management apps, including: @Daryl Karan from Appfire presented Co...
Hello Compass alpha beta adopters, You’ll see the new beta label throughout the product but your access to Compass remains the same, and product usage will continue to be free throughout beta. Th...
Our Client Portal now has the ability to more easily find Support Tickets closed as Atlassian Bugs. Please see below for more information: Prerequisite Notes: Users can use the Client P...
See how quick and easy it is to start a Cloud Migration Trial to test out Atlassian’s Cloud products and to test your migration, should you choose to make the move. Learn how to best leverage the Clo...
Lucid's Lucidchart Diagrams Connector has saved my figurative bacon[1] many times. 🥓 Sometimes super clear requirements are anything but super clear, but I've found a Lucidchart helps show what...
Hi all, We are inviting more admins to participate in an upcoming round of customer research. We're looking for Admins who have experience with managing product access and who are org admins. Wha...
When it comes to Jira and Atlassian, people tend to think of Jira Software, which is designatedly built for software development teams But how about other departments such as IT, Sales, Mark...