Dears,
I created automation rule to create two subtask to change and another rule to transit the change once the subtasks is closed.
now I want to change this to create third subtask once the other subtasks closed and to be linked to same change and once the third one is closed to transit the change to next step
how can I do this ?
thanks in advance
This is how I typically configure rules where the parent transitioning is dependent upon all sub-tasks being closed:
Parent = {{issue.Parent}} and status = Closed
HI @Mark Segall
thanks, alot for your reply and I am so sorry I couldn't describe what I need in proper way.
1- I have Change with two subtasks created by automation
2- What I need is to create third task once the first two tasks are closed and to be related to
3- then after the third one is closed the main change is transit to next step (this is easy to achieve only one challenge is when the first two subtasks are closed it may match with parent close condition)
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Ahh ok I understand now. So you'd need something like this:
RULE 1: Create the first two Sub-Tasks
As you said, you have this one working. However, these should probably be created with some mechanism to differentiate them from Sub-Task #3 (e.g. a component, label, custom field, etc.)
For example purposes, we'll go with a fictitious component called "Phase 1"
RULE 2: Create the 3rd Sub-Task and/or close the Parent
Since creation of the 3rd sub-task and closing out the parent are based upon the same trigger, we could use the same rule for both actions:
NOTE - For example purposes, Sub-Task #3 will have a component called "Phase 2"
Parent = {{issue.Parent}} and status = Closed and component IN ("Phase 1")
Again, this is using component as a mechanism to delineate the types of sub-tasks so feel free to tweak as necessary.
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Thanks a lot for your answer and interest I made it with few changes as below, but I am not able to make task#3 Linked to main change request :( when I fill the linked issues from parent it takes the subtask not the main change.
can you please support in this?
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