Natalia_Kovalchuk_SaaSJet_ Community Champion

Have you ever wondered who changes something in Jira and fails to do it? Perhaps a sprint was ended too soon, a workflow was viewed differently, or a work item simply disappeared. It is a typical problem for most teams. This is why auditing in Jira is so important. The audit log helps monitor key changes, identify the…

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Jira is a place where teams coordinate work, exchange updates, and resolve problems. Nevertheless, sensitive information should not be stored in Jira. Still, it happens quite often. Imagine the situation: one of the support engineers pasted actual customer login information in a Jira ticket in an attempt to resolve a bug.…

Jira tracks a history of all activities in your projects: status changes, field changes, user activity, and logged time. However, looking only at the current state of work items, most teams miss the useful information contained in their historical data. Transforming Jira work item data into reports allows the teams to gain…

Jira captures all the changes that your team makes - each status change, reassignments, deadline update, and priority increase. However, most teams never analyze history. Exporting Jira work item history to Excel doesn’t bring just raw data; it provides a clear picture of process stability, workload balance, and delivery…

Jira helps teams track work. Confluence allows teams to document and share knowledge. Connecting them together forms a continuous workflow: work occurs in Jira, and documents remain up to date in Confluence. Using Jira macros in Confluence lets you display Jira work items, reports, and roadmaps on your pages. No copying,…

Jira status changes show how work really moves - not just where it finishes. Work items don’t move step by step. They can slow down, return to previous statuses, or get stuck. These changes help PMs and team leads identify delays, rework, and process problems. But Jira mostly displays the current status, not how a work…

Did you ever attempt to estimate the budget for a project in Jira and feel that it’s as reliable as predicting the weather with a coin toss? Many Jira users experience the same thing. This often leaves project managers fighting with complex spreadsheets and manual calculations, leading to inefficiencies and a lack of…

Atlassian is very clear about one thing: Jira is designed with compliance with GDPR in mind. 🛡️ At the same time, GDPR compliance is everyone's responsibility. Atlassian offers a secure and GDPR-ready platform; however, companies using Jira are responsible for how the personal data of their clients is collected, stored,…

Exporting Jira project tickets to Excel is a common task for project managers, auditors, and business stakeholders. Whether you need a quick report, backup your data, or a compliance report, Excel remains the most flexible format for working with Jira tasks outside the tool. Jira offers multiple ways to export project…

Preparing Jira for audits and security reviews can be overwhelming - especially when auditors want to see historical changes, deleted work items, or proof of user activity from months (or years) ago. Native Jira tools help, but often don't go far enough for compliance-driven teams, whether in finance, IT, healthcare, or…

Jira Cloud dashboards are as powerful as the gadgets you add to them. The appropriate tools can transform raw work item data into visible results, assist teams in monitoring progress, and provide managers with real-time visibility into project status. In this article, we will discuss the top 5 gadgets in Jira Cloud that…

Jira isn't just a task tracker. It is a place where real work is happening in many teams; where discussions, logs, screenshots, quick fixes, and hasty decisions are being taken. As a result, sensitive data tends to be found in Jira work items. And when it appears there, it doesn't always disappear when you think it does.…

AI assistants often promise a lot, but in real-world work, they are often outside the tools where the real work occurs. Rovo Agents are different. Rovo Agents are integrated into Atlassian (Jira and Confluence) tools, rather than existing as a separate chatbot in another window. They are designed to understand your work,…

Understanding time in Jira fields sounds simple - until someone asks you to show proof. Auditors, compliance teams, and product managers all use Jira as a system of record. But when the question is "How long this task has remained in a particular field value?" then native Jira history quickly falls short. Status changes…

Jira records each change to a work item, including updates to status, assignee, priority, due date, etc. The greatest challenge begins when you are required to export the complete history of the work item to Excel for audits, reports, or retrospectives. In this short video tutorial, we walk through what is possible with…

It’s Friday afternoon. Within 15 minutes, your sprint review begins. A stakeholder looks at the board and wonders: Why has this work item remained in progress for so long? You open Jira. The work item is there. Status is okay. However, the history of the work, who edited what, when, and why, lies deep in tabs and comments.…

SaaSJet Advent Calendar — The Postcards We Never Sent 🎄 Only 3 days left until Christmas. That familiar end-of-year moment when calendars are full, deadlines feel personal, and everyone is trying to close just one more task before switching to holiday mode. You’re staring at the board, reviewing what must be finished now,…

SaaSJet Advent Calendar — The Postcards We Never Sent In case you are reading this, you have likely experienced at least one cross-team Jira incident. Marketing said the landing page was ready for launch. Development said the feature behind the button wasn’t deployed yet. Everyone checked Jira. They were all reading the…

SaaS companies such as CRM solutions, analytics tools providers, human resources software, and e-commerce platforms work in high-paced environments. Various teams, including Product, Engineering, QA, Support, Design, and Security, frequently work on the same Jira projects and even on the same tasks. Since many people are…

SaaSJet Advent Calendar — The Postcards We Never Sent Funny? Yes. Realistic? Unfortunately, also yes. So many teams consider Jira a place where tasks exist, but not where changes exist. And when a project all of a sudden loses its path, everybody begins to dig: Who changed the description? When did the due date move? What…

Jira Data Center is officially going out of support in 2029, and although this may seem far away, the clock is already starting to run out. Companies, which use DC, have a critical choice to make: when and how to migrate to Jira Cloud. The reality is not complicated: the sooner you begin planning, the easier your migration…

SaaSJet Advent Calendar — The Postcards We Never Sent Okay, postcard received, and now we unpack what 2030 really looks like. There is AI everywhere around us, Jira is even faster, and project chaos exists somehow. Spoiler: task history tracking didn’t disappear; it became even more significant. 🤖 AI Definitely Transformed…

You go to Jira, try to save your data in Excel... and notice something is not there. The export doesn’t present the entire story of each task, just the current state. No timeline. No history. No "who changed what and when”. And when you are preparing a report, an audit or a retrospective that is a big thing. You must have…

Tom is a product manager in a rapidly expanding technology company who believes he has it all under control. He had clear sprints, updated boards, and detailed Jira reports. But when a critical bug managed to pass through a release, all he said was: “What changed?” That is when the misunderstanding began. Tasks were…

The sprint is over. Deadlines were met, tasks completed, and your team is already preparing for the next sprint. But pause before you proceed and take a moment. The sprint retrospective is an opportunity for your team to pause, reflect, and improve. It is a place where you take a look back at what you have done well, what…

Curious what your team actually did this week? Perhaps some task has unexpectedly acquired a new status, or some deadline was shifted or postponed, but nobody can remember by whom. Sound familiar? There are dozens of updates that occur daily in busy Jira projects. It is very easy to lose track of who made what change,…

Consider the following scenario: your compliance department urgently needs to be quickly made aware of who changed what in Jira. Perhaps a work item was removed, a workflow was updated, or a project setting just changed. All eyes are on you, the Jira admin. Where do you start? Jira stores much valuable information,…

When you have multiple Jira projects being managed simultaneously, you’ll probably have noticed such a familiar problem: it is difficult to track all the changes that have happened across the teams, work items, and workflows. Who updated a priority field? And when was a ticket moved in “Done"? Which work items were deleted…

Welcome to Jira Game - where only the most organized survive. Managing releases, pipelines, and changes in production can sometimes feel like a game of survival. One deleted task – gone forever. One unnoticed "Reopened" status and sprint is delayed. One missed update leads to deployment chaos. But what if you could track…