María Ferreño Serra Community Champion

According to Atlassian's documentation, Rovo's basic agents use only 10 credits. These are the ones that don't have model selection. In practice, I can't seem to identify a basic agent, because no matter how basic it may seem to me, it uses many more credits 😥 Can you give me a specific example of what a basic agent would…

En este Team '26 Europe, la propuesta de Atlassian ha girado en torno a tres pilares: Contexto, Colaboración y Confianza. Dotar a la IA de una base de conocimiento rica en la que apoyarse, permitir que personas y agentes trabajen codo a codo, y garantizar la seguridad mientras el trabajo se acelera. En definitiva: que los…

Tanto si has estado presencialmente en Anaheim como si has visto la Keynote de este año desde tu casa, te habrás dado cuenta de que el tema central ha sido más claro que nunca: AI-Native Organization. Porque el paradigma ya ha cambiado por completo. Porque los equipos ya son un mix perfecto entre humanos y agentes de IA. Y…

Hello, I need to integrate Slack and JSM, but I need to include attachments. I’ve noticed that this isn’t possible with the native integration. Do you have any alternatives or ideas on how we can do this? Here’s how the process works: the customer messages us via Slack and attaches an image of their issue. A ticket is then…

(ESP) 🚀 Lo que esperamos de ti, sí o sí: * +5 años de experiencia en administración o consultoría con herramientas Atlassian (sobre todo Jira y Confluence). * Te manejas con Bitbucket y conoces apps top como BigPicture, Assets, Tempo, Xray, Exalate, etc. * Has hecho migraciones a Cloud sin perder datos ni la paciencia. *…

Atlassian announced that it would be possible to create connectors for Trello from Rovo. It is advertised on their own website. Trello | Atlassian However, I have tried on all instances and the Trello connector is not available on any of them :S Can it really be integrated? Is it the only Atlassian product that Rovo cannot…

Atlassian Cloud Platform * Recordaréis que en Anaheim, Atlassian anunció que pronto el Commercial Cloud que conocíamos hasta ahora ya no iba a ser la única opción disponible. Pues efectivamente, en cuanto empiece el 2026, los clientes europeos van a poder solicitar los “Isoleted Cloud”: entornos aislados, diseñado según…

I need my team to see the tasks that are flagged in the list view. Is there any way to do this? It won't let me add it as a new column. Can you think of any other alternatives? Thank you very much!

Do you know that 706 seconds is 11 minutes and 46 seconds? That's the perfect amount of time to stop by our Signature Booth 706 and discover how to transform your teams 😇 You will find us just in front of the 🏎️ We could give you 706 reasons why you'll love to visit us, but we know your time is gold, so here are the most…

✈️💻 ¡Desde Barcelona a tu pantalla! Todavía no nos hemos ido al Team'25 Europe, pero ya tenemos claro lo que haremos en cuanto volvamos 😇 Además de traer la maleta y la cabeza llenas de novedades... ¡Volveremos con mil ganas de enseñártelas! 💡 Queremos contártelo todo de la forma más sintetizada posible, en castellano y…

I have tried to access Rovo Studio from 3 different sites, created by me, where I have all the necessary permissions, but the menu never appears in the drop-down :( I found this article, but it doesn't provide any solution beyond refreshing…

In a Jira Cloud instance, we need to limit the visibility of some system fields, such as original estimate or remaining estimate, for example. Do you know any solution for this? I don't think there is a native solution, but we haven't seen any Marketplace applications that allow it either, as they only allow it with…

Presentamos ROVOTHON: el primer Hackathon de ROVO Como lo oyes: si tú también estás enamorado de Rovo y tienes buenas ideas para crear nuevos agentes, sigue leyendo porque esta iniciativa te interesa mucho! 📆 23 de Septiembre de 17:00 a 18:30h (GMT+2) comenzará el primer Rovothon, organizado por Sngular en colaboración con…

Hello, my name is María Ferreño and I would like to share a little story with you 😇 I have known the Atlassian ecosystem since 2016. The tech company I worked for used Jira and Confluence as the Roadmap to guide the entire organization, from the idea, design, product development, HR, marketing, customer support… And yes,…

Right now, when in my Atlassian Cloud instance I access the Goals menu, it takes me to Atlassian Home, where I don't see the goals of my instance, but goals of other instances of which I am also Admin. How can I access only from Goals, to the goals of my instance? Or how can I filter between some goals and others to see…

Although Atlassian has announced that the Zoom connector with Rovo was already available, I don't see it active in any of the instances :S Has anyone tried it yet? Thanks 🙏🏻

Hello, following Atlassian's recent announcement of the acquisition of Borneo, I have several questions that I don't know if anyone has clarified yet, or if there is any documentation on the topic 😇: - What features will Atlassian Guard improve? - Is it already known when it will be integrated into the platform or in what…

Hello, I have recently tested the virtual agent and I have a question if you can help me. Is it only able to respond in English? or is it able to respond in more languages? does it depend on the user's configuration? Thank you very much.

Hace un par de semanas, tuvo lugar en Anaheim (California) el Atlassian Team'25, el evento anual de Atlassian donde se presentaron todas las novedades del ecosistema: nuevas aplicaciones, funcionalidades beta, integraciones....pero sobre todo, donde se debate con partners, clientes y el propio equipo de Atlassian sobre el…

✈️💻 ¡De Los Ángeles a tu pantalla! Todavía no nos hemos ido al Team'25, pero ya tenemos claro lo que haremos en cuanto volvamos 😇 Además de traer la maleta y la cabeza llenas de novedades... ¡Volveremos con mil ganas de enseñártelas! 💡 Queremos contártelo todo de la forma más sintetizada posible, en castellano y una vez…

We´re excited to sponsor Atlassian Team´25!If you´re an Atlassian fan, partner or customer this is THE event you don't want to miss! Whether you´re just starting our with Atlassian or you´re a seasoned pro, we´re here to show you how to level up your workflows and collaboration. 🔑 Why Should You Swing By Our Booth…

En este Roadshow que irá a las principales ciudades de España queremos compartir contigo la esencia y la práctica de la filosofía que se encuentra detrás del Atlassian System Of Work. ¿Cuál es la base de esta filosofía? ¿Cuáles son sus pilares? ¿Cómo implementarla? Te mostraremos demos en directo de cómo los agentes…

In TecnoFor by sngular we are looking for an Atlassian Functional Architect (LATAM) to join our team of more than 50 consultants! What will you do? * You will work with end users to determine their needs and requirements. Understanding what the system needs to do to meet user needs. * You will map and determine what…

In TecnoFor by sngular we are looking for an Atlassian consultant to join our team of more than 50 consultants! What will you do? You will participate in the administration and consulting of Atlassian tools (Jira and Confluence, above all). You will participate in leading projects with the best Atlassian consultants and…

Hello, I'm working in a project when we have this case: The company currently has this Atlassian Cloud instance: instance1.atlassian.net (with Jira) But they just purchased a new company that has this other Atlassian Cloud instance: instance2.atlassian.net (with Jira and Confluence) As they are in the business of buying…

Hace menos de una semana tuvo lugar en Barcelona el Team'24, el evento anual de Atlassian donde se presentaron todas las novedades del ecosistema: los nuevos productos, funcionalidades beta, integraciones, planes de futuro.... y como las novedades han sido muchas, pero muchas... aquí va un resumen de las más relevantes (en…

Hello, I am testing the new JSM functionality to escalate a ticket to developers, directly from the JSM project I have seen in the documentation that developers with the role of collaborator in the project will be able to do this: * view issues, comments and attachments * add attachments and delete their own attachments *…

I have 30 users in Trello. I want yo configure SSO, via Atlassian Access. Do I need to upgrade to the Enterprise Plan? Or is it possible with the Premium? THANKS

Hello, Does anyone know if there is any possibility to link JSM change calendar with Asset? Why this question? Because right now we have to manually include windows in the calendar. But when including them we can't link to an app or to a service we have identified in Asset. This would be perfect for the team, because then…

Hello, We have been using a JPD project for months, but in the last week we have experienced a lot of problems with notifications. Notifications are not reaching users when they create an idea or modify it for example. A priori everything is correct in the schema, but the emails are not coming through. Anyone else with the…