Alex Gay Specialist

Discussions

    • Assets Data Manager - Local Server always needed?

      Hi We are exploring Assets Data Manager. We would get data via a connector from another Cloud application. Do we still need that local server?

    • Freeze issues

      When you have an open issue at Atlassian Support, but you need time to investigate something or you will not be able to answer due to holidays, you can ask the operator to freeze your ticket. They change your request to the status 'Frozen' until a defined date. I like this way of working and would like to implement…

    • Guard Detect Adaptive Card to post in a Teams Channel

      Hi I'm trying to get Guard Detect alerts in a teams chat. Does somebody has a json that can be used for that AdaptiveCard? Because at this moment it looks like: 

    • Jira Data Pipeline, export only the issues that changed since the last export

      Hi We are exploring the Jira Data Pipeline for Jira. The export is taking several hours, so I was wondering if we could configure the export to only take the issues that have been updated since the last export. I can't find anything about this in the documentation. How do you guys solve this? We are running Jira 8.20.2

    • Add the total story points on a board with sumup

      Hi @Max Foerster - K15t I suppose you could help me :D I'm trying out the Sum up in our DC instance. And it is working great. But, when I try to show the total SP's on my kanban or Scrum board, I get the errors: "Calculation rule could not be changed. Please refresh to see the current status." Do you (or somebody else)…

    • Updating objects from a json with an attribute linked to a Jira project is not getting updated

      Hi When importing data from a json to update object in Insight / assets is working as expected for most of the objects. But when the object to be updated contains an attribute linked to a Jira project, the update fails. errorMessages=[Agility Support-as-a-Service(TLN-21247): context: rlabs-insight-attribute-461; messages:…

    • Add an Insight/Assets field to a Scrum/kanban Issue View detail screen

      As a user I would like to show an existing Assets fields like 'stakeholders' in the issue detail view on my kanban/scrum Board. I can select multiple fields, but can't find any Assets fields in the list of custom fields to be added. It is working for Assets fields on a Card Layout, but not in the Issue Detail view. I…

    • Migrate fields from Elements Connect (nfeed) to Insight (Assets)

      Hi We are planning to migrate multiple (nfeed) fields to Insight. The new field will have the same name, the object in Insight will have the same name, but the Insight id and Nfeed Id are different. For example: Nfeedfield1 = value(123456) will be migrated to Insight and results in: Insightfield1 = value(ins-001) We have…

    • html syntax in the description of fields target start and target end date

      Hi We are upgrading to Jira SW 8.13.5 Before (8.5.8) we could add descriptions with html code like: <a href="https://jira/projects/TLNREL" Target="new">List of Releases</a> This has changed now and you need to use syntax like: "[Atlassian|<a href="http://atlassian.com" target="_blank" rel="noopener…

    • Synchrony issues

      Hi I have an issue with starting Synchrony. Let me explain what I did. We wanted to move our confluence-home to a shared file server. So I copied that folder to the new share. Stopped Confluence, and connected Confluence to that new share. For this I had to activate the Cluster mode (was not active yet) Since then, I can't…

    • How to attract more attendees to Atlassian Demo Meetings

      Case: After every sprint we have our 'Demo meeting' for our team. (sequence of 2 weeks) We manage multiple applications like ITSM tools and Testing tools, but also Jira and Confluence. We invited over 120 members and have an attendance of 30 persons during the meeting. But none of them are there for the Jira and Confluence…

    • Can't select statuses in the Cumulative flow "refine report"

      When trying to refine the report for my Cumulative flow Diagram, I'm not able so see all my columns or quick filters. I have this behavior on Chrome and Edge. We are using JSW 8.13.5 For example in the image below, I can't select the column 'Done' And I can't select any other quick filter than the ones in the image. In…

    • Profile Pictures not available

      Hi Is it only for me or is it a global issue that the profile pictures are not available?

    • Flag comment in the dialog box

      Hi I would like to add the 'flag comment' field in to the dialog box. Like it is the case for the 'flagged' field Both 'flagged' and 'flag comment' are in my 'edit' screen: But I only see the 'flagged' field in the dialog box. I suppose it is a special / scripted field. Can somebody confirm that this isn't possible? 

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