Comments
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Hi @Aleksandr Duk, Atlassian has already acknowledged several limitations following the Jira Legacy macro conversion. There are existing requests covering your issues: CONFCLOUD-77380 – Maximum number of displayed work items. CONFCLOUD-84475 – Height and scrolling. CONFCLOUD-84532 – User avatars instead of text.…
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Hi @Ryo Kadota , This might be related to an Atlassian incident affecting Jira fields and search functionality. https://jira-software.status.atlassian.com/incidents/1blzrf38268l Atlassian has already marked it as resolved. Could you check whether your Timeline works again? I'd hold off on changing your board configuration…
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Thanks for another great round-up, @Jimmy Seddon😄 It’s really nice to see two of my articles featured this month. Thanks so much for the spotlight! October was certainly a busy month for Rovo and the Community. I’m looking forward to seeing what November brings! 🤠
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Atlassian typically responds within a 2 business days, and as you can see, we’re currently in the weekend. Since you're using the service for free, you may want to consider upgrading to a paid plan if you need priority support.
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Hello @George Joseph If your Jira Free site was deactivated due to inactivity, visit https://admin.atlassian.com/billing → Subscriptions → Inactive and check whether you can reactivate it. If that option isn't available, contact Atlassian Billing Support. If your Atlassian account has been deactivated, your organization's…
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Hi @Philippe Laurentiu I'd recommend starting by checking your subscriptions and invoices at https://admin.atlassian.com/billing. An estimate doesn't necessarily mean you've been charged, and any downgrade may take effect in your next billing period. It might be helpful to reach out to them for clarification. Atlassian…
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Hi @Numitha Erambalur, Welcome to the community! It’s great to hear you're returning to IT. You're interested in IT support, I'd recommend starting with these free Atlassian courses: Get started quickly with Jira Get the most out of Jira Service Management I'd recommend focusing especially on Jira Service Management,…
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Your team's best ideas are trapped in the wrong format. AI just fixed that - Inside Atlassian
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Hello @Marwa AlHmoud Could you help us better understand your question? Cheers, Arek🤠🧙♂️
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I was waiting for such an announcement a long time :)
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Was happy to see this here :) Great article ❤️
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Hello @Liviu Bibire I marked this post for Atlassian Support's attention. Cheers, Arek🤠🧙♂️
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Please keep in mind that we’re community members, not Atlassian Support. Also, the bug are still marked as “In Progress.” I recommend that you comment directly in the JAC ticket.
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There will be more. 🤠😉
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That theory is really skating on thin ice 😄
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Hi @T. Kortland This known compatibility issue with Android 17. Samsung One UI 9 is based on Android 17, which introduced restrictions on background audio and volume changes. Atlassian is already tracking this issue under: https://jira.atlassian.com/browse/OPSGENIE-2622 Cheers, Arek🤠🧙♂️
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@Samuil Enchev , Could you please help clarify who should handle this case? The user was redirected back to the Community, even though ticket BBS-256705 had already been created. As community members, we’re unable to investigate the signing issue internally, so it remains unresolved for now. Best, Arek 🤠
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@Aviantiscai For your privacy, please remove any personal or payment details from your post and screenshots before sharing them here, this is a public forum. We’re fellow Community members, not Atlassian Support, so we’re unable to access your account or resolve billing issues. Please contact Atlassian Support or, for…
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Hello @prasadnpawar I flagged this post for Atlassian Support's attention. Cheers, Arek🤠🧙♂️
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Hi @Aviantiscai , You've already covered the usual configuration checks.🧙♂️ One limitation: JSM Cloud doesn't support custom quote-stripping patterns. This is tracked under JSDCLOUD-2356. There's also a previously fixed bug, JSDCLOUD-8134, with similar symptoms involving formatted email signatures. Could you check a…
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No, you don't need to set JAVA_HOME or JRE_HOME as long as you run TZUpdater with the exact Java executable Bitbucket uses. Just be sure to stop Bitbucket, back up the Java runtime, apply and verify the update, and then restart Bitbucket. https://www.oracle.com/java/technologies/javase/tzupdater-readme.html
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Gratulations :) @Martin Runge, you boiling Tee next time 🤪😂
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Hey @Omprakash Thamsetty Dynamic Forms for Jira by Deviniti. It's currently listed in the Atlassian Government Cloud Marketplace collection. https://marketplace.atlassian.com/apps/1210820/dynamic-forms-for-jira It supports conditional field visibility, required and read-only fields, setting values, and hiding select-field…
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Hey @dpensato Does the same happen with a simple color-based filter, such as ?filter=label:green, or only with named labels, such as ?filter=label:Sales?
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Hey @Daniel De Freitas I found a very similar report here: There's also an existing suggestion, JSDCLOUD-19100, describing confirmation loops and disabled buttons during bulk creation. Cheers, Arek🤠🧙♂️
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I've been experiencing several problems with the new HLV editor on mobile since the migration from Khoros. On the previous platform, I could write and reply directly from my phone without any real problems. With the new editor, even writing a normal response can become frustrating. 1. Editor randomly loses focus While…
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Hi @Abilash , You don't need to recreate both boards manually because Jira Cloud lets you copy them. 1. In Jira’s top search bar, select Go to all: Boards. 2. Find your Kanban board, click the three-dot menu, and select Copy. 3. In the copied board's settings, choose your new saved filter under General → Saved Filter.…
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Hello @Pavithra Sivaprakasam Have you had a chance to take a look at the official migration guide? Setting v2 value MCP endpoint https://mcp.atlassian.com/v2/mcp OAuth issuer https://auth.atlassian.com/VCeDsk8ZHncYF1g234fKtc4lNipbBhu3 Authorization https://auth.atlassian.com/authorize Token…
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Hello @Calvin Joazer If i were in your shoes, i would stop guessing and open an Atlassian Support ticket. Malaysia is definitely supported. Cheers, Arek🤠🧙♂️
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Hello @Laura Bennett You can consider use Group API https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/ GET /rest/api/3/user/groups?accountId={{mentionedAccountId}} Then compare the returned group IDs with your agent group. Cheers, Arek🤠🧙♂️