Arkadiusz Wroblewski Community Champion

I've been experiencing several problems with the new HLV editor on mobile since the migration from Khoros. On the previous platform, I could write and reply directly from my phone without any real problems. With the new editor, even writing a normal response can become frustrating. 1. Editor randomly loses focus While…

Hi @Abilash , You don't need to recreate both boards manually because Jira Cloud lets you copy them. 1. In Jira’s top search bar, select Go to all: Boards. 2. Find your Kanban board, click the three-dot menu, and select Copy. 3. In the copied board's settings, choose your new saved filter under General → Saved Filter.…

Hello @Pavithra Sivaprakasam Have you had a chance to take a look at the official migration guide? Setting v2 value MCP endpoint https://mcp.atlassian.com/v2/mcp OAuth issuer https://auth.atlassian.com/VCeDsk8ZHncYF1g234fKtc4lNipbBhu3 Authorization https://auth.atlassian.com/authorize Token…

Hello @Calvin Joazer If i were in your shoes, i would stop guessing and open an Atlassian Support ticket. Malaysia is definitely supported. Cheers, Arek🤠🧙‍♂️

Hello @Laura Bennett You can consider use Group API https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/ GET /rest/api/3/user/groups?accountId={{mentionedAccountId}} Then compare the returned group IDs with your agent group. Cheers, Arek🤠🧙‍♂️

Hello @Phurichat.Phu ( B E N Z ) Just a quick heads-up: Your screenshot includes your full billing address and Tax ID. This is a public Community forum, could you please remove it or upload a version with those details blurred out? It’s best to keep that information private and share it only with Atlassian Support. 🙂 If…

And if you have problems @Tomislav Tobijas created something nice :)

Congrats all :) 🤠

Hello @Antoine DELORME, With JPD Premium, you can already track design tasks using custom idea types and hierarchies. Tanguy shared a helpful example: You can also check the JPD roadmap: https://atlassian-product-managers.atlassian.net/jira/discovery/share/views/a0af4caf-5f1b-42be-8c57-24d1080122bc Cheers, Arek🤠🧙‍♂️

Hello @Sachindran Gangaiya To add to Ciro's answer, check if SCIM is still managing the account because that can be a case. If Reactivate is disabled, you can try Atlassian's Stop syncing account option under Managed accounts → More actions to manage and reactivate the account locally. Just keep in mind that this removes…

Hello @Intellectus Scelestus You can correct your Bitbucket username here: https://bitbucket.org/account/settings/username/change/ Enter the correct username, then save your changes. If you mean your public display name, you can update it here: https://id.atlassian.com/manage-profile/profile-and-visibility Cheers, Arek🤠🧙‍♂️

Then please follow this Guide and contact with Billing Support. We are community members, not the Atlassian Team, and cannot process any changes to your account.

Hello @Lisa Inman To help protect your privacy, please remove your invoice number, email address, and phone number from your post, as this is a public Community forum. If this is an Atlassian invoice, you can check your payment options here: https://admin.atlassian.com/billing If an invoice is overdue, you may need to…

A bit late to the party here. 😄 For me, the best part of Team Europe wasn't any particular announcement. It was getting to meet so many familiar Community faces in person, enjoy the Braindates, and share spontaneous conversations and networking moments. @Martin Runge thanks for the shout-out ! Great seeing you, @Tomislav…

Hey @Kristján Geir Mathiesen Growing up in Poland, Sunday meant a proper family lunch. Meat, potato dumplings, cabbage, and LOTS of gravy. 😄 And of course, someone would always ask whether you wanted seconds, even when your plate was still full. 😂 Here's a little taste of those Sunday traditions. Some things never get old!…

Hello @Supanun Jangchudjai Are you unable to sign in at https://id.atlassian.com, or is your account showing as deactivated? For company-managed accounts, your organization's admin should check the account status. Otherwise, contact Atlassian Support: https://support.atlassian.com/contact/ If you're having trouble reaching…

I wanna be an astronaut. But as you all see, my career has gone far from that. Maybe just some ideas or projects from another planet.🤠🧙‍♂️

Happy birthday :) Awww. Actually, I think a lot of friends have birthdays in November. 🫣🧐

Haha, thank you for the great topic. Lately, I've been enjoying political podcasts. Poland has a lot of nice native Polish political podcasts, and it's interesting how everything is shifting right now.

@Amanda Barber Of course, the Adams Family. A legendary movie, always worth rewatching. :)

Woof, woof, hahaha, I hope I have luck this time 😂🤠 To all, good luck. We've seen a lot of engagement from everyone, and thank you to all participants for giving their time to contribute :) 🤠🧙‍♂️🫂🏆

You're looking in the Bitbucket home directory, not the installation directory. 🙂 For Bitbucket 9.4.19, try this: ls -l /opt/atlassian/bitbucket/9.4.19/bin/set-jre-home.sh If it's installed elsewhere, your Unix team can locate it using: find /opt/atlassian -name set-jre-home.sh 2>/dev/null

Hello @Leo Kosman , Just to add to John's answer, Atlassian officially confirmed on October 22 that its investigation found no evidence that Atlassian products or customer data were affected. Official statement: https://customertrust.atlassian.com/ Atlassian also confirmed this in the Community: Cheers, Arek🤠🧙‍♂️

Hi @Endri Vavla Check Settings → System → Site optimizer. It helps identify unused fields and shows their contexts, screens, and last usage. https://support.atlassian.com/jira-cloud-administration/docs/optimize-your-custom-fields/ Before deleting the field, I also check saved filters, boards, dashboards, automation rules,…

There is nothing to thank. That's why we are here to help each other.

TZUpdater runs from the command line on your Bitbucket server, and not within Bitbucket itself. Your Unix team can check which Java installation Bitbucket uses in <BITBUCKET_INSTALL>/bin/set-jre-home.sh, then verify its timezone data version with: <JRE_HOME>/bin/java -jar /path/to/tzupdater.jar -V Be sure to stop Bitbucket…

I tagged this post for attention support.

@Mohammed Shakhib Can we get some attention about that? I don't have a screenshot from before the migration, but to give you an example, I had about 54 or more kudos for writing great content. Couple for being awesome at ACE Now? Actually, it shrunk because probably the same people gave me another week of kudos in another…

Hello @adam dabdoub For the Support form, try using your linked *.atlassian.net URL and not Opsgenie URL. You can check your linked site here: https://admin.atlassian.com A password reset won't help if authentication is handled via SSO. Atlassian explains this here: Regarding login, are you using SSO or a standard Opsgenie…