Can I be Admin in Jira, but not Service Desk or Confluence?

Question

Asking because I don't necessarily need to be in Service Desk within an Admin capacity, but I am missing out on some needed Admin things in Jira. Is it possible or can I only be Admin across all platforms?

Bastian Stehmann · Answer

Hi,

Try to remove the jira-administrators group from service desk application access. You do not need application access to be an admin.

You can use a group like service desk-agents to grant application access and add only the three users that need the access.

Jason Nelson_7opjit · Answer

Thanks for the details. When looking into this, it looks like if I'm an Admin for Jira, I have to be one for Jira Service Desk. We are trying to keep our bill to $30/month. There's 5 people on our team. The breakout of users on the app is as follows:

* Jira - 5 people (4 admins, 1 trusted)
* Service Desk - 3 Admins
* Confluence - 3 Admins, 1 Trusted

Right now, as an Admin on Jira, it's causing our breakout on Service Desk to become 4 users and our total bill jumps to $100/month

Christopher Rios_qxj6ti · Answer

Yes, you should be able to configure your groups so you can be an admin only in Jira and not confluence nor service desk.

Example:

This user is a Jira administrator, but not an admin for confluence

This user is a confluence admin, but no a Jira admin

You can find more information here:

https://confluence.atlassian.com/adminjiraserver071/managing-global-permissions-802592439.html