IF one Issue Type is Complete automatically another ticket should be Create with other IssueType

Question

Hi,

I have an 2 Issue Types(unplanned and SI ) and Two workflows  for each issue type i have assigned each workflow. so, here is thing in Unplanned workflow I just created 2 transitions  (Contain & Re-Open ), Status(Containment and Complete).

So when I click on Contain transition it goes to  Complete Status after going to that stage I Want to create  automatically  an another ticket  With SI Issue type, and in the issue screen the costume fields like  (Linked Issue: relates to) and Link custom field : the unplanned ticket should be created before  and i have an word document Attachment custom Filed that word document should be assign automatically.

Is there any way to do like this???? if it is please let me know...

Thanks,

Phani

Kumar_ow8zf3 · Answer

Hi @Alex Christensen Thanks You much for you response. And I have tried an new thing instead of running a query in post-function.

For Contain Transition I have add post-function -->script postfunction-->Clone an issue and links-->In that Target project (I have selected that i'm working on) ---> Target Issue type( I have selected issue type what I want to create automatically) ---->Issue Link Type / Direction( I selected "Relates to") and the I add that post-function to that Contain transition.

Now, what exactly its doing means if "Contain" the ticket it will closed and there its self it will show you the new Ticket is created like this as shown below screenshort

this new ticket  will automatically view on you screen when the ticked is closed.

and if you open the new ticket it will show you the closed ticket as shown below

.

Alex Christensen · Answer

@Kumar, the code should look something like this. You'll need to change the link ID to whatever link type you want to use in your instance.

import com.atlassian.jira.component.ComponentAccessor

def issueService = ComponentAccessor.issueService
def projectManager = ComponentAccessor.projectManager
def user = ComponentAccessor.jiraAuthenticationContext.getLoggedInUser()

def issueInputParameters = issueService.newIssueInputParameters()

issueInputParameters.with {
 projectId = projectManager.getProjectObjByKey("JIR").id
 summary = "Issue created from script"
 issueTypeId = "1"
 reporterId = user.name
}

def validationResult = issueService.validateCreate(user, issueInputParameters)
assert !validationResult.errorCollection.hasAnyErrors()

def issueResult = issueService.create(user, validationResult)
log.info "Issue created: ${issueResult.issue}"

// create issue link - change the "11010" to the link id
def issueLinkManager = ComponentAccessor.getIssueLinkManager()
issueLinkManager.createIssueLink(issue.getId(), issueResult.getIssue().getId(), 11010, 1, user)

Kumar_ow8zf3 · Answer

Can you help me to add additional code in my script @Alex Christensen  if possible

Thanks,

Phani