nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira Cloud filter results now open issues in a side panel - can this be disabled

Jan Pilař_h6uryj

Hi Atlassian Community,

in Jira Cloud, when I open an issue from the filter/search results page, it now opens in a right-side panel instead of opening the issue as a full page.

I do not see any setting for this in the three-dot menu or in the filter view settings. The tooltip on the icon says “Open work item”. I have attached a screenshot showing the icon/behavior.

Is there any way to restore the previous behavior, so that clicking an issue opens it directly as a full issue page instead of a side panel?

I know I can use Ctrl/Cmd-click or open the issue in a new browser tab as a workaround, but I would like to know whether there is a Jira setting, user preference, or admin configuration that controls this behavior.

Thanks for any advice.

Snímek obrazovky 2026-05-28 064434.png

Accepted answers

Arkadiusz Wroblewski

Hello @Jan Pilař

This preview panel is part of a permanent Jira Cloud UI update, so there isn't an admin setting to disable it. To bypass it and open issues full-screen, just Ctrl/Cmd-click (or middle-click) the link to open it in a new tab, or click the expand icon inside the panel. If this change heavily disrupts your team's daily workflow, I definitely recommend submitting feedback directly to Atlassian Support.

https://community.atlassian.com/forums/Jira-articles/Preview-Panels-will-soon-replace-the-detail-view-in-Jira-s/ba-p/3196999

Best,

Arkadiusz🤠☀️

All comments

Arkadiusz Wroblewski

Hello @Jan Pilař

https://community.atlassian.com/forums/Jira-articles/Preview-Panels-will-soon-replace-the-detail-view-in-Jira-s/ba-p/3196999

Best,

Arkadiusz🤠☀️

Jan Pilař_h6uryj

Hi,

thank you very much for your quick response and for the reference.
I understand that this is part of the new Jira Cloud UI. I will submit a feature request to Atlassian to allow configuration of this behavior, as it impacts our workflow.

Thanks again for your help

Arkadiusz Wroblewski

@Jan Pilař

No need to thank, we're all about supporting each other!

Have great day.

Best

Arkadiusz 🤠 😎

Bao-Phac_Do

This forced behavior wastes more time for no reason. Either you have a new tab to close, a new window to close and an extra click for a zoomed in view. Not everyone has a 50 inch screen to support the side panel view.

Also in the zoomed in state you cannot return to the list as before which is more time wasted.

Michael Osterloh

Please revert back or allow us to disable the side panel. It is unusable. Almost to the point that I wonder if whoever implemented this did any user testing at all...

Renaud Pagin

Atlassian, kings of breaking what works... and adding useless features to turn an already unbearable interface into an endless click factory. Frankly, there were far more important bugs to fix than bloating this already painful UI... 0 kudos for this brilliant invention.

And especially Rovo — you use our data to train your AI, but you don't give users the choice of whether they consent or not. No opt-in, no opt-out. A nauseating policy of forcing users into features coded by amateurs.

Michael Montesano_ntscbe

Who thought this was a good idea? Did that person actually run this by an actual user? Perhaps the biggest sin of all, why was the option to turn this off not included?

Renaud Pagin

Day after day , Atlassian make chaotic move ... AI , UI interface break ... what a pity for a such expensive product !

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-service-management-cloud

jira-service-management