nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do annual licencing tiers work for this specific Jira SW, Jira SM and Tempo configuration?

Anis Salihić

My company is planning to buy annual licences for 129 employees:

Jira Software Standard – 73 licences
Jira Service Management Premium – 84 licences
Tempo – 129 licences

Although we plan to have 73 Jira SW and 84 JSM licences, the total number of Tempo users will be 129 because some employees will have both Jira SW / JSM licences while others will have either JSW or JSM.

Can someone please tell me which annual tiers do we fall into?

Thank you,

Anis

Accepted answers

Marc -Devoteam-

Hi @Anis Salihić

Licensing for 3rd party apps relates to the largest tier of a Jira product.

So in your case you the Tempo license tier will be according ot the tier of JSM (84)

There is no summing up of users depending on them having JSW or JSM only license or having both.

All comments

Marc -Devoteam-

Hi @Anis Salihić

Licensing for 3rd party apps relates to the largest tier of a Jira product.

So in your case you the Tempo license tier will be according ot the tier of JSM (84)

There is no summing up of users depending on them having JSW or JSM only license or having both.

Anis Salihić

Hi Marc,

thank you for your reply.

Just so I'm sure I understand correctly, could you please specify in which annual Tiers we fall into for each of the three products (JSW, JSM, Tempo)?

All 129 employees need to have a Tempo licence so I'm kind of confused about this part of you reply: "the Tempo license tier will be according to the tier of JSM (84)".

Marc -Devoteam-

Hi @Anis Salihić

So you need to license JSW for 73 users, JSM for 84 users and Tempo for 84 user, as this is the highest Jira tier.

Tempo is for Jira is the tier for Tempo is related to the highest user tier of a Jira product.

If a user has a JSW license or a JSM license or both, this only relates to a single seat for Tempo, you don't need 2 Tempo licenses for a user using both Jira products.

Anis Salihić

Hi Marc,

the annual tiers for all of the three products are 51-100 and 101-200 (there are other ranges but they are not relevant).

Does your reply imply that we can be in the 51-100 annual tier for all (JSW, JSM, Tempo) products although we have 129 users that need to log time through Tempo?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

jira

cloud

bitbucket

jira-software

jira-cloud

jira-service-management