The Jira mobile app is not working on my device. It shows the following message:“Device unsupported — you can’t use Jira because your organization requires your device to have a hardware‑backed keystore and a security update within the last year. Contact your administrator or use another device.”
This issue started recently; the app was working fine earlier. I need assistance to understand why this requirement is now being enforced and how to resolve it
Hello @Radhika Irkar
Welcome to the Atlassian community.
As stated in the message you need to contact the administrators of the Jira system you are trying to access.
Here we are a user community. We are users of our own instances. We don't have access to the one you are using.
I recommend that you contact the technical support team within your company about the issue you're encountering.
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