Hi!
Do you know a way how to get aattachment data that is add to a comment? Today I found that adding attachment to a comment don't start Field change value trigger set for attachment field. Now I'm looking a way how I can cover this scenario. Any thoughts?
Regards,
Seba
Hi @Sebastian Krzewiński
Yes this can be possible through automation, iam using same automation rule it works for me
smart value:{{issue.comments}}
Hope this helps
To comments there are two triggers that you can be use: comment.update and comment.created.
You can use them to get the attachments data in the comment.
But, if the attachment will be insert in issue outside comment, you could use:
As indicated on:
https://community.atlassian.com/t5/Jira-Service-Management/Automation-project-Request-trigger-Files-attachment/qaq-p/1399403
Hope this helps.
I found that in some cases Field value changed don't work correctly - https://jira.atlassian.com/browse/AUTO-382
Thanks!
@Sebastian Krzewiński if it helps to you can you hit accept answer so that other can reach and it will help to others those who needs this automation.
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