Atlassian ICYMI Feb 2025

Dan Tombs

Hi All. A little over a year ago I started writing ICYMIs monthly to help keep everyone, including myself informed of all of the major changes going on inside the ecosystem & I want to start posting these here as well as externally. I hope you enjoy all the changes that came through Atlassian during February 2025. For the full list of changes, please visit  - https://dantombs.co.uk/blog/atlassian-icymi-feb-2025 

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My oh my haven’t Atlassian been busy this month. We are two months into the year and so many great changes coming to the products. We are also only 5 weeks away until Team 25. Join myself and other fellow community leaders as we share our tips and tricks as well as, more importantly, our predictions.

Highlights

Work Management & Collaboration

Now this is a bit of a rare one for me. Not often am I able to report on new functionality making its way to the on-prem versions of the product. But this month, I am very happy to share Jira DC GETTING SOME MAJOR LOVE!!!

That’s right. There is an EAP open right now, where customers can get additional support on optimising their instance. The new native functionality will provide great insights into product and infrastructure health including, projects, custom fields, node health, CPU load and much more. To see a full breakdown and join the EAP, check out the following community article.

Previously, when you used to delete issues, outside of possible emails there was no major clue, apart from a missing key, that issues had gone. Atlassian have now introduced issue delete actions into the audit log for better tracking. They have also improved the UI so that when you go to delete, it advises you to archive the issue instead.

Personally I am not a fan of the delete functionality at all. I often remove all users ability to delete issues and only archive, leaving to just admins who better understand the risks. But what do you think?

Up next we have a great cross product improvement. When viewing a Jira ticket with a linked confluence page. Should you click on the confluence page, it will open up in the new side by side experience. This experience is design to remove context switching and improve productivity. Personally I am a massive fan of this change. If you want to check out the full community article click here.

Credit: David Berclaz

CONFLUENCE SMALL FEATURE DUMP

Okay so full disclosure, the following updates are all small enhancements, but some I know will be loved by the community so, lets rattle them off quick.

 

Space owners are now a thing. Yes that’s right, outside of admins, you can now clearly define a user or a group who own the space. Great little addition to help users who to contact when needing assistance. Space owners are auto granted all rights in their space.

A massive one here. Coming very soon, you will now be able to watch specific content trees within a space. No more limited to singular pages or an entire space, you’ll be able to better control the notifications to content that is important to you.

The editor has seen even more love this month with the addition of advanced layouts. When adding layouts to your page, you now have the option to select the number of coloumns and even easily resize and move using the drag and drop functionality. The additional columns will allow much more flexibility in page design, giving all knowledge sharers more options.

AND finally, Mission control will now suggest improvements. Mission control will be able to analyze the content within a space or across the instance and recommend areas for improvement. These suggested actions will surface automatically based on the release of new features, %of inactive content, guest access and more.

Service Management

There are two new major early access programs now available for JSM customers.

First is the new JSM forms restrictions EAP. The new EAP is targeting the ability to lock down submitted forms from view on the issue view. With this new functionality, your IT teams will be able to have access to projects to provide support, without opening up additional sensitive data. There are so many use cases where you may need to provide access to an issue in general without wanting to have every user see all data. To check out the full community post & sign up to the EAP click here.

Second is the Workday integration. In an effort to help improve efficiencies for many teams, Atlassian have created and are inviting you to test their new Workday integration. This integration will enable more streamlined onboarding processes across companies, as well as open up 32 additional automation smart values directly from Workday. Please note that this feature is only available to Premium & Enterprise versions of JSM. Should you want to read the full community article or sign up to the EAP, click here.

Platform

Jira’s automation platform has seen some improvements this month. We have all seen ourselves create new automation rules, go to test them, ANNNDDD nothing. Just a fail. Well now Atlassian, for certain actions, will allow you to validate your rules while in creation. “We're introducing a new feature that allows you to validate additional fields input in Atlassian Automation rules, including JSON syntax.”

This feature will help you to find possible warnings and errors that may impact your rule, so you can fix them before it runs. It'll be available across components that allow you to provide additional fields input, including the Create issue, Clone issue, Edit issue, Transition issue and Create incident actions. You can also validate input containing smart values. This aspect does have more limited capacity to validate however.

Debbie Jolley_vo7os5

"They have also improved the UI so that when you go to delete, it advises you to archive the issue instead"
personally I find it a complete pain that I now have to type the word delete to be allowed to delete a ticket - I've removed the delete permission from all but admins - and only use it when there is a genuine reason for it to make sense - Atlassian have now created extra work for me! :-(