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Add Hyperlink to Text in E-mail Automation

Oliver Skelton_mb8tcr

Hi there,

I have an e-mail automation set up that sends a list of items out each week based on an issue filter.

Rather than just paste the raw filet into the body of the e-mail, i would like to add a hyperlink to a word in the text like for example " Issues can be viewed Here" the used clicks on here and is directed to the list of issues.

Does anyone have any ideas?

Thanks.

Oliver.

Accepted answers

Vishal Biyani_2pr07j

@Oliver Skelton

Assuming you have the filter link use below in the mail body

Issues can be viewed <a href= https://your-instance.atlassian.net/issues/?filter=10102>Here</a>

All comments

Marc -Devoteam-

HI @Oliver Skelton

You will need to use HTML formatting for a URL in the email action in the automation rule.

Example:

<a href="{{issue.url.customer}"><b>survey</b></a>

Vishal Biyani_2pr07j

@Oliver Skelton

Assuming you have the filter link use below in the mail body

Issues can be viewed <a href= https://your-instance.atlassian.net/issues/?filter=10102>Here</a>

Oliver Skelton_mb8tcr

Thanks Marc for your response but what if i don't have a smart value for the Issue filter?

So the Url is https://community.atlassian.com/t5/Jira-questions/Add-Hyperlink-to-Text-in-E-mail-Automation/qaq-p/2930899#M1085549

But I want to just have the hyperlinked word 'support'

Possible?

Oliver Skelton_mb8tcr

Perfect, thanks Vishal!

Marc -Devoteam-

Hi @Oliver Skelton

<a href=https://community.atlassian.com/t5/Jira-questions/Add-Hyperlink-to-Text-in-E-mail-Automation/qaq-p/2930899#M1085549><b>support</b></a>

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