I have several customers and even licensed users an the email surpression list - resending the invite in cases where it is possible is not helping.
How can I remove emails from this list?
Hi Stefan,
Welcome to community
I understand you have tried the workaround to remove the suppression but it doesn't work
https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025
https://community.atlassian.com/t5/Jira-articles/Unblock-users-in-Jira-with-our-new-unsent-email-audit/ba-p/2724433
You could reach out to support here: https://support.atlassian.com/ so that we can further check the accounts and see what is stopping this or if you could share a sample domain name or user email we can check that as well
Thank You,
Prachi
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