Email automation of action items is blank

Question

My automation is to "Send an email with an AI-generated summary and action items when a meeting notes page is published."

Unfortunately, the action item section is always blank. None of the following prompts have worked:

* {{page.aiActionItems}}
* {{generatedAIActionItems}}
* {{triggerPage.aiActionItems}}

It's probably how I format the email, but I can't determine where the error is.

vsim · Answer

Thank you for trying to help. I'll submit a ticket. I've noticed that trying to use the "Action items panel (Beta)" on my page also fails to generate action items. However, "Find action items" works.

Robert DaSilva_a432as · Answer

I just ran a test myself and I'm seeing some strange behaviour as well.

It seems the first method of generating action items, by using the {{page.AIActionItems}} correctly returns action items in the email summary, but the "Generated AI Action Items" automation rule action does not.

Here's the email I received, and the source Confluence page.

In this case, give the {{page.AIActionItems}} smart value a try, and see if that works. Otherwise, we may need to open a support ticket with Atlassian directly to get them to see what's going on.

vsim · Answer

Good news, I see exactly the above. TY!

Bad news: I have action items on the page via "/action item," but nothing populates the email.