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How can I send reminder notification to approves to approve the release once it meets date

Sateesh Dara

Hi,

Currently, whenever there is a release, we have approvers set for each project who should approve, only then can we do the release.
Now I keep reminding them to change it from Pending to Approved So that I can mark a release to release.

Instead, can I send auto-reminders to approvers when the release date is met?

Please suggest.

Accepted answers

All comments

Manoj Kumar Gangwar

Hi @Sateesh Dara

You can create a filter for issues that need approval and set up email subscriptions.

Steps:

Create a Filter: Build a JQL query that identifies issues pending approval (e.g., status = "Pending Approval" AND releaseDate <= now()).
Save the Filter: Give it a name and save it.
Subscribe to the Filter: Go to the filter and click on "Subscribe." You can set the frequency of reminders (daily, weekly, etc.) and specify who receives them.

Or you can create an automation rule-

Trigger: Choose a trigger like "Scheduled" to run at a specific time before the release date. Condition: Add a condition to check if the issue's release date is approaching or has been reached. Action: Select the action to "Send an email" or "Send Slack message" to the approvers reminding them to change the status.

Sateesh Dara

Thanks for the reply, But I am not looking for individual issues approval.
The solution required is for RELEASE APPROVERS.

Manoj Kumar Gangwar

What are the Release Approvers? Is it a user picker field or workflow status? What is the date field name to check the date is met? Based on that we can create the JQL or automation rule.

Stephen.Lugton

Are you asking about releases set up from the releases option in the left hand toolbar?

release version.png

Or do you have a specific issue type called releases (or similar) with workflow statuses for pending and approved with a release date on them?

Bill Sheboy

Hi @Sateesh Dara

This may be done with a Jira Automation rule.

At this time, there is no smart value for the approvers in the Fix Version or Affects Versions smart values.

As a workaround the rule may call the REST API with the Send Web Request action to get the version and its approvers: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-versions/#api-rest-api-3-project-projectidorkey-version-get

For example:

yourJiraURL/rest/api/3/version/yourVersionID?expand=approvers

If you want to try this method, here is a how-to article for calling a REST API endpoint from a rule: https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

Kind regards,
Bill

Sateesh Dara

I am looking for the Approvers in Releases page

Stephen.Lugton

Ok, have a look at @Bill Sheboys post as it is currently not possible to access this information using JQL

Rickard _Rixter

Hi @Sateesh Dara

Not sure if you already solved this, but you could try Inbox for Jira — it has a simple, effective approval flow and lets you set automatic reminders for yourself or teammates when a release is due.

Makes following up on pending approvals much easier.

Try here: Inbox for Jira – smart notifications & reminders

Looks like this:

Thanks, Rickard

kh_jbau

@Rickard _Rixter, this topic has been locked because the thread has become a bit dated. If you’d like to keep the conversation going or have additional questions, we encourage you to start a new topic. You can read more about necro posting (“raising threads from the dead”) in our Community Guidelines.

Thanks!

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