Issue while connecting with Power Automate

Question

I am facing issue while connection jira with Power Automate

the issue is :

Failed to retrieve dynamic inputs. Error details: 'The dynamic operation request to API 'jira' operation 'ListIssueTypesFields_V2' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Field 'reporter' of type 'user' is not supported. Please see connector documentation for more info.", "source": "uk-001.azure-apim.net", "path": "choose\when[1]\choose[1]\when[4]", "policyId": "", "clientRequestId": "3932934f-3b90-45fe-af7e-61d856071c9d" } }'

Zaid Haque_h14e3y · Answer

Thanks! this helped me

Theresa McFarlane · Answer

1. Check Field Configuration:

In Jira, navigate to the project settings for the project you're trying to connect to with Power Automate.
Go to "Issue Types" and select the specific Issue Type you're using.
Review the configuration of the "Reporter" field. Make sure it's not mandatory for creating issues. If possible, change it to "Optional" if it's currently required.
2. Review Power Automate Flow:

Double-check your Power Automate Flow and ensure you're not attempting to map a value to the "Reporter" field in the "Create Issue (V2)" action.
This action doesn't currently support setting the reporter dynamically.
3. Update Power Automate Connector:

Verify you're using the latest version of the Jira connector in Power Automate. Outdated versions might have known bugs. Check for updates and install them if available.
4. Consider Workaround:

If changing the "Reporter" field configuration in Jira isn't feasible, explore using the HTTP action in Power Automate instead of the "Create Issue (V2)" action.
However, the HTTP action requires building the entire Jira API request manually, which can be more complex.
Additional Resources:

Microsoft Power Automate Documentation: https://learn.microsoft.com/en-us/power-automate/
Jira Cloud API Documentation: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/  
1. github.com
github.com
Similar Issue Discussion: https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Power-Automate-Jira-Connector-error/qaq-p/2332452

Samuel Gatica _ServiceRocket_ · Answer

Hi @Johnson Jero

Welcome to the Community!

Please check the following post:

* Field "reporter" of type "user" is not supported - Power Automate Jira Connector 
* Error in Power Automate with Jira Connector

Hope this helps!

Best regards

Sam