As an organization we want to get certified. In the certification main page there is this statement: " Training and experience We recommend having at least one year of experience administering Jira service projects before taking this exam. * Enroll in Managing Jira Service Projects. Build on this foundation with experience before starting to prepare for the exam. " When I click the link I'm redirected to the free course pack "Managing Jira service projects Data Center". Does it work for cloud too? Thanks in advance.

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ACP-420 Managing Jira Service Projects for Cloud Certification study guide

DIEGO LEONEL ORELLANA ROLDAN

As an organization we want to get certified.

In the certification main page there is this statement:

"

Training and experience

We recommend having at least one year of experience administering Jira service projects before taking this exam.

Enroll in Managing Jira Service Projects. Build on this foundation with experience before starting to prepare for the exam.

When I click the link I'm redirected to the free course pack "Managing Jira service projects Data Center".

Does it work for cloud too?

Thanks in advance.

Accepted answers

Walter Buggenhout

Hi @DIEGO LEONEL ORELLANA ROLDAN and welcome to the Community!

That must be a mistake. Jira Data Center and Cloud are quite different, so I would definitely recommend reviewing proper Cloud courses instead in addition to the exam topics listed on the certification main page. The following courses might be more appropriate:

Hope this helps!

All comments

Hans Polder_7ci2ta

@DIEGO LEONEL ORELLANA ROLDAN ,

I agree, this is a bit confusing. It took some time, but I think I found the course you're looking for:

https://university.atlassian.com/student/path/1540324-managing-jira-projects-cloud?sid=d070c751-2f46-49f4-910d-75e1eb8a5bf8&sid_i=21

@Ree Kent , could you look at this as well? When opening the learning path for ACP420 (cloud), the link refers to Data Center for me too.

Walter Buggenhout

Hi @DIEGO LEONEL ORELLANA ROLDAN and welcome to the Community!

Hope this helps!

Walter Buggenhout

That one definitely might be useful too to get familiar with project settings in the Jira platform, @Hans Polder - but it is for Jira (Software), not JSM.

Ree Kent

Hello @DIEGO LEONEL ORELLANA ROLDAN ,

We will look into this... Thanks!

DIEGO LEONEL ORELLANA ROLDAN

Hi. I appreciate your answers. We use Jira Software too so definitely could help.

DIEGO LEONEL ORELLANA ROLDAN

Thank you very much for your answer. Is there a way to find courses specific for JSM Admins?

DIEGO LEONEL ORELLANA ROLDAN

Hi @Ree Kent , thank you for your answer. Reviewing the Exam Topics: ACP-420 Managing Service Projects for Cloud, It has some broken links. e.g Free Course: SLAs in Jira Service Management.

Good day.

Joanna Thurmann

Greetings community,

Great news. 🎉 Certification Update Alert: Managing Jira Service Projects for Cloud got an overhaul! 🎉

This refresh ensures that this certification stays aligned with the latest features and best practices in Jira Service Management (JSM) on Atlassian Cloud.

Check out exam certification page to see what's being tested, to download the Exam Topics pdf, and start preparing for free.

There are lots of cert prep resources and sample questions. Good luck to everyone!

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