How to distinguish external and internal comments.

Question

We are using JIRA rest API to get the comment details using below endpoint.

https://datacommunique.atlassian.net/rest/api/2/issue/{issue-id}/comment/{comment-id}

Earlier we use to get "internal" flag to distinguish if the comment is internal or publicly visible. But now we are not able get that flag.

I found that there is a flag "jsdPublic" with true or false values. What is this flag for? Can I use this flag to check if the comment is internal or publicly visible.

Or let me know is there other way to find it.

Dan Breyen · Answer

Hi @Docubuilder Suppoort I'm no API expert, but I found this which may work for you:

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-comment-get