Hello...
Currently we are using Standard plan of Jira. Our Jira account is suspended. We want to Downgrade it to free plan as now we have less than 10 users. so How can we downgrade it to free plan? could you please assist?Thank you!
@Yamini Patel welcome! You might take a look at this link: https://community.atlassian.com/t5/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188
HTH
Nicolas
Hello @Yamini Patel
Welcome to the Atlassian community.
If your account was suspended because you were automatically upgraded to Standard when you had more than 10 users, and the billing cycle ended, then you will probably have to pay your previous bill to get your account reactivated.
Refer to the information in Andy Heinzer's answer on this post.
https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563
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