AI Trigger Error: "Your input is too long to be processed."

MR_3mi27e

I tried using this AI trigger in rules today, and got this error: "Your input is too long to be processed"   I had a sentence in the AI text for the trigger, and am using the AI on the page content (instead of the title which is the other option here)

My first instinct was to shorten the AI trigger text to two words, vs the sentence I started with.... but the error is still occurring.

1. Is this error about the page input size (instead of the AI parameter)?
2. Is this a known issue?
3. Can we perhaps make this error message more meaningful/useful?

 

 

Bill Sheboy

Hi @MR -- Welcome to the Atlassian Community!

Is this question regarding the new AI feature for rules which is in Beta: https://community.atlassian.com/t5/Automation-articles/New-AI-feature-in-Beta-Natural-Language-for-Jira-Automation/ba-p/2651640

If so, I recommend contacting Atlassian support for assistance through your Jira Site Admin or posting your question on that article thread.  Your Jira Site Admin can submit a support ticket here: https://support.atlassian.com/contact/#/

 

If instead this is a question for an automation rule which is not working as expected, please add to your question:

• describe the problem you are trying to solve (that is, "why do this");
• an image of your complete automation rule;
• images of any relevant actions / conditions / branches;
• an image of the audit log details showing the rule execution; and
• explain what is not working as expected. 

Those will provide context for the community to offer ideas.  Thanks!

Kind regards,
Bill