Hi Team,
I want an automation rule to add attachments as comments if we add any image to the comment, excluding already existing images.
Say, suppose I have four attachments in the ticket already, and I have uploaded a new image in a comment. I want only the newly added image comments again by excluding the older four attachments.
I'm using the below automation, which is adding existing attachments as well.
{{#attachment}}
!{{filename}}!
{{/}}