Automation create issue missing image attachments on description

Zaki Prasasti_trht8g

Hi Everyone, 

I want to ask and have issue when creating issue with Automation 

I attach image from original issue, there is image on that, but when automation create replicate this issue, image is missing.

 

 

here is issue creating by automation

 

automation script 

 

Thank you,

Nathan Phillips_kcvugf

Hello @Zaki Prasasti 

Thank you for reaching out here on the Community! 

I'd like to ask, have you tried using the 'Clone Issues' action in Automation to accomplish your goal? Allow me to provide an example below.

Example

• I created a test issue in my site, and added an attachment of my three silly dogs:
  
• I created a simple Automation Rule which I can Manually trigger from any issue. 
• When this Automation Rule is triggered, I select to run the 'Clone Issues' action.
• Within the 'Choose field to set' dropdown, select 'Attachment' as seen below.
• Navigating back to my test issue, and triggering this Automation Rule, we can see this rule runs successfully, creating a clone of this issue and successfully attaching my image:
  

 

Would you be able to utilize the 'Clone Issues' action and follow these steps to accomplish your goal? 

Thanks!