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Board sprint close, open and complete permission

Barış Özer

Hello,

There are two boards.

We cannot open and close sprints.

I couldn't see any authority for this in the permission scheme.

I authorized the "Manage Sprint" field. It didn't happen again.

Sample board pictures are as follows.

Can you help me?

I gave the "manage sprints" permission to the "jira-pmo-cloud" group. There are people in this group who want to use this feature.

These people also have a role in other projects on this board. They can see the projects.

I have the role jira-admin and jira-site-admin.

The "complete sprint" button seems active for me. But the button appears to be passive for people who request this permission.

Best regards,

Accepted answers

Ste Wright

Hi @Barış Özer

Checking out your filter, it looks like you have...

4 Projects - Users would need the "Manage Sprints" permission assigned to them for these 4
3 Labels - but, these do not have to be part of the 4 Projects - as the JQL is "OR" not "AND/OR"

^ Because the 3 Labels are separated from the 4 Projects, the Board requires users to have the "Managed Sprints" permission in all Projects, because Labels are global, and thus issues could be drawn from anywhere.

---

I'd consider limiting the scope of your Board's filter as a first step, and see if this helps

Ste

Joseph Chung Yin

@Barış Özer -

Your JQL should be written as -

Your criteria stated - GSS, GSSCIP, FRES, GSS-VM projects. And I want to see the ea-gss-fresh, ea-gss-website, ea-gss-cip label fields in the SARCH Project in the filter

project in (GSS, GSSCIP, FRES, GSS-VM) and labels in ("ea-gss-fresh", "ea-gss-website", "ea-gss-cip")

Afterward, You will need to ensure all users who need to manage sprints against your specific SCRUM board have the necessary project permissions assigned.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

All comments

Joseph Chung Yin

@Barış Özer -

In Jira, a filter query used in the SCRUM board can pull in one or multiple projects content. For users who need manage sprints on the board (Open/Start or Close/Complete sprints), they will need to have the "Manage Sprints" permission assignment for all the projects that your board's filter query called out.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Barış Özer

Hi @Joseph Chung Yin

I checked the projects in the filter. I had already given "Manage Sprints" authority.

I added the jira-pmo-cloud group.

In the filter I used, I added "label" from a different project.

Do I need to grant "manage sprints" authority in that project as well?

I just wrote JQL for "label".

The "label" below is a different project. Yes, they have no authority in that project.

Barış Özer

Hi again @Joseph Chung Yin

Now I authorized the other project as well.

Can see the SARCH project and manage sprints. Authority ok.

But the sprint does not appear to be closed, opened or finished.

Barış Özer

Hi again x2 @Joseph Chung Yin

Below is the filter we use.

Should the filter also have view/edit permission?

We made it visible only to projects.

Ste Wright

Hi @Barış Özer

Checking out your filter, it looks like you have...

4 Projects - Users would need the "Manage Sprints" permission assigned to them for these 4
3 Labels - but, these do not have to be part of the 4 Projects - as the JQL is "OR" not "AND/OR"

---

I'd consider limiting the scope of your Board's filter as a first step, and see if this helps

Ste

Joseph Chung Yin

@Ste Wright -

Good eye... I agreed with your observation on the Labels criteria + the "OR" operator usage.

Best, Joseph

Barış Özer

Hi @Ste Wright , @Joseph Chung Yin

Hello,

I have given the necessary authorizations in all projects (browse, edit, manage sprints, close, resolve)

The screenshot below is my account. "Complete Sprint" is active. I have jira-admin and jira-site-admin permissions.

I added the jira-pmo-cloud group.

I also gave view authorization to the jira-pmo-cloud group in the filter used in the board.

I tried everything, still having problems

Ste Wright

H @Barış Özer

The screenshot suggests you have the permission - are you stating the jira-pmo-cloud Group does not?

Your current filter would require this Group to have the permissions in every Project in your instance - is this what you've granted them?

---

Another option for testing this is to...

Create a second Board
Use a modified filter - remove the mention of labels, or change the OR to AND
Check if the PMO users can now use the Sprint permissions

^ This will identify if the Board filter is the issue or not.

Ste

Joseph Chung Yin

@Barış Özer -

Your JQL should be written as -

Your criteria stated - GSS, GSSCIP, FRES, GSS-VM projects. And I want to see the ea-gss-fresh, ea-gss-website, ea-gss-cip label fields in the SARCH Project in the filter

project in (GSS, GSSCIP, FRES, GSS-VM) and labels in ("ea-gss-fresh", "ea-gss-website", "ea-gss-cip")

Afterward, You will need to ensure all users who need to manage sprints against your specific SCRUM board have the necessary project permissions assigned.