Jira Automation Error "data was not an object" when trying to add values to a field via JSON

Bent Möller

Hey there, I have a problem with editing a custom field via Automation and I just can't see the problem. I checked other Community posts, scrolled through https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/ and used a JSON Validator.

I have a custom field "Permissions" that I want additional values to be added automatically when the created Issue is a specific Issue Type. If I got this correct, basic Automation only lets me SET or COPY values (and SET would overwrite the other values).

So instead I put an "Edit issue fields" into the automation and wrote the following into the Additional fields:

{
    "update": {
        "Permissions": [
            {
                "add": "Permission 1"
            },
            {
                "add": "Permission 2"
            },
            {
                "add": "Permission 3"
            }
        ]
    }
} 

However, when I run the automation I get an Error:

Edit Issue

Error editing issues

(data was not an object (customfield_10283))

 I also tried the customfield ID instead of the name, but nothing changes.

Ste Wright

Hi @Bent Möller 

Just to confirm, are you trying to...

1. Set the field to existing values, or...
2. Add additional values to the actual field (i.e like you would in the Admin Settings)

...?

---

If it's (1), you shouldn't need to use JSON, you can just set the values from the Edit Issue Action's field options.

If it's (2), I've not seen this done using this method in Automation. You might be able to send a web request though - something like what is mentioned in this answer.

---

Edit: Answer was found in here - https://confluence.atlassian.com/automationkb/automation-for-jira-how-to-update-a-select-field-multiple-choices-from-the-content-of-other-fields-1236449082.html

Ste