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How to hide fields from Issue creation form?

Risikanta Pradhan_u99csz

I need to hide one field from the Issue creation form. But the field only hide depending on the other fields value (i.e- based on dropdown value).

I have attached the screen shots what exactly I want

here you can see "Affected services" as well as the "Change type". So I want when Affetcted services dropdown select one value then Change type field will be hide

Accepted answers

All comments

Sebastian Krzewiński

Hi @Risikanta Pradhan

Unfortunately this is not possible in JSM. This can be done by some additional apps.

Regards,

Seba

Ste Wright

Hi @Risikanta Pradhan

You can do this the other way around - i.e.

If Options A, B, and C are selected, show Change Type
But if Options D, E and F are selected, keep it hidden

You can do this using Forms, specifically conditional sections

Let us know if you would like any more specific instructions, but these help pages have lots of information on how Forms work!

Ste

Prachi Bolar

Hi @Risikanta Pradhan

Thank you for contacting Atlassian Community, Please refer to this document: https://support.atlassian.com/jira-work-management/docs/manage-your-form-fields/ if you want hide forms from JWM

Regards

Risikanta Pradhan_u99csz

Hi @Sebastian Krzewiński , thank you for your solution. It appears that accomplishing this task in Jira Service Management (JSM) is currently not possible in time of issue creation.

Is that right?

Risikanta Pradhan_u99csz

Hi, @Ste Wright, thank you for your solution, but I need to hide one field based on another field value for example ( I have one field A which holds drop-down values, and another field B which is a date field, initially B field is hidden, so in the time of issue creation when I select one value from A that time the B field will display).