smart value worklog.timeSpent showing only 20 records

Question

hello all,

hello all i am trying to gent every workogs logged in my ticket ( not sum but one by one ) and it's always show only first 20 values...

Timesheet {{#lookupIssues}}  {{worklog.timeSpent}} {{/}}

i have lookup issue for just one ticket for testing but output of this is always only first 20 logs in worklgos :

Timesheet 1h, 30m, 1m, 2h, 2h 15m, 20m, 20m, 20m, 45m, 1h, 25m, 15m, 20m, 1h, 15m, 30m, 30m, 45m, 45m, 1h

i can open ticket and it's show 50  logs in worklogs maybe more.

can anyone help me with this?

i did not use api.. i would like to use jira automation for this.

Peter Skokan · Answer

hello,

So "Timesheet" it's just comment in my audit log because i have more then 2 so just to know which one is which. so no i'm not using third party add-on.

lookupissues is JQL:
"key = DIGMIAHOTL-13017"

so there is no problem with 100 issues per JQL... i'm sure. but my issues that i'm working on or troubleshooting have more than 50 work-logs logged in the range of several months. and my output is always only 20 records from worklogs, i try to print only times logged from last month but not working as well in this specific issues.

why i need this:
i have automation that is creating report every month for multiple customers for invoice purposes.

Joseph Chung Yin · Answer

@Peter Skokan -

Hi Peter:

The usage of "Timesheet" syntax in the rule seems to be a third party add-on, and I don't believe it is an out of the box functionality.

In automation rules - Lookup issue action will process maximum of 100 issues per your JQL results.  https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues.

Your usage of {{worklog.timeSpent}} is correct.

Can you verify if you are using a third party add-on for Timesheets?  If so, then you need to contact the vendor for technical support.

Please provide more details, so we can assist you further.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.