How do I swap from Jira Service Management to Jira Software interface

Question

Hello,

I have the following Problem. If I wanna log into Jira Software, I automatically get thrown into the service management interface. How do I fix this issue? It even tells me, that I dont have permission to create a Kanban project. On the other hand as seen below it shows me that Jira software is active. I hope the pictures below help a little bit to understand the Problem.

John Funk · Answer

I am suspicious that you do not have permissions to the Jira Software Product.

Nic Brough -Adaptavist- · Answer

There is no "JSM interface".  What you see when you go into a project is whatever the project type is.

Your screenshot is of the selection screen, asking you what type of project you want to create, it's not even a project view (yet)

If you want to use a Kanban board, then create a Kanban board (or to get one automatically as part of a new project, select a Software Kanban project)

Niklas Lerchenmüller · Answer

Thanks for the fast replay. I see your point but even if I press the button Go to Jira software like shown above or below, I get the JSM interface. Our Jira is empty atm cause we just started using it. I'm sorry, maybe I just dont get your point in the replay.