How show linked Jira Software tickets in a Jira Service Management filter?

Scott Woodford

Good Morning,

I am creating a filter to show current tickets that are with Engineering, in this filter I am wanting to show all links to the ticket (both on Jira Service Management and Jira Software). 

 

However when I add the 'Links' column to the filter it is only showing the linked Service Management tickets, not the Software tickets. Is there a way I can get this to show the linked Software tickets as well?

 

Thank you,

Scott

Walter Buggenhout

This seems to be a duplicate of https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-show-linked-Jira-Software-tickets-in-a-Jira-Service/qaq-p/2575470#U2575552 - For further follow-up, see the related question.