I have made a field called NC, but it doesn't show up in the dropdown. I have checked the custom field settings en get the following result; So the only options for search template are Comment count searcher or none. Does anyone know what the solution might be for this problem?

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I can't find a custom field for an automation

unknown

Schermafbeelding 2024-01-03 101505.png

I have made a field called NC, but it doesn't show up in the dropdown. I have checked the custom field settings en get the following result;

Schermafbeelding 2024-01-03 101807.png

So the only options for search template are Comment count searcher or none.

Does anyone know what the solution might be for this problem?

Accepted answers

Fazila Ashraf

Hi @[deleted]

The custom field NC is of what type?

All comments

Fazila Ashraf

Hi @[deleted]

The custom field NC is of what type?

unknown

Hi @Fazila Ashraf , thanks for replying..

The custom field is the type; numeric values.

If that is what you mean.

John Funk

Hi Jeremy,

If you did this in separate tabs/windows, you will need to refresh your Rules page before you will see any new custom fields show up.

Fazila Ashraf

Are you sure whether it is of type 'Number' and not 'Number of comments' like below

Screenshot 2024-01-03 at 16.29.18.png

Not all field types are supported in the automation. If you are using number of comments, you could use advanced field editing referring https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

If you meant to use 'Number' field, could you try to create a new number field and verify whether it appears for automation field lists for edit?

unknown

Schermafbeelding 2024-01-04 113617.png Hi @Fazila Ashraf , I have this now as advanced field editing. It doesn't work and I don't know if this is the right way to type it in the advanced field editing.

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