Assign ticket to several persons

Rebekka Enghofer

Hey, 

 

i need your help please I create shop promotion tickets for a onlineshop & i need to assign tickets to more than 1 person. For example: I write a ticket for the next promotion, i had to add 1 person from the graphic team, 1 person for the shop performance team and 1 person for social media. But in the form i can only add 1 responsible agent. Can i change that or any "workaround" ideas? I dont want create 3 different tickets for each person. 

 

Thank you very much & have a nice day

 

Rebekka

Naveen Kumar_Appfire

Hi @Rebekka Enghofer

The answer is posted here https://community.atlassian.com/t5/Jira-questions/How-to-assign-issues-to-multiple-users/qaq-p/1319114 Please have a look.

Also, refer to this article https://community.atlassian.com/t5/Jira-articles/Is-it-possible-to-assign-Jira-issues-to-multiple-users-Here-is/ba-p/1675069