Automation in Issue Templates for Jira app: Apply template with REST API (part 2/2)

Katarzyna Kornaga [Deviniti]

Attention! We're excited to share the news of a new onboarding process for our bestseller, Issue Templates for Jira Cloud. As a Jira Administrator, you can now engage in a step-by-step learning journey to make the most of the app's potential 🚀.

Don't have Jira Admin privileges? We've got a solution for you too!

In our commitment to inclusivity, we're publishing the onboarding process gradually on the Atlassian Community.

With Issue Templates for Jira you're not limited to using a template with Jira only. You can also use external software to trigger different events in Jira and apply a template immediately.

With this feature, you can:

• Connect this function with any external tool to automatically create an issue and apply a template with received data.
• Use templates from Jira Automation and apply them to an issue at any moment on any action in an automation.
• Synchronize it with Requirements and Test Management for Jira , so when a user creates an issue with a specific status a selected template can be applied and values filled.
• Configure an incoming webhook that will create a new issue from a template in automation.
• Update an issue by applying a new template and copying sub-tasks.

Are you curious about other Issue Templates possibilities? Check out what we have prepared in the new onboarding for Issue Templates for Jira ✨: 

Initial Setup in Issue Templates for Jira app

• Choose repository (part 1/2) 
• Create your first template (part 2/2) 

How to use templates in Issue Templates for Jira app

• Create issue from template (part 1/3)
• Apply a template to an existing issue (part 2/3) 
• Recreate the whole issue structure (part 3/3) 

Automation in Issue Templates for Jira app

• Apply templates in Automation (part 1/2)

Calculated Values in Issue Templates for Jira app

• Understand Smart Defaults (part 1/2)
• Use Smart Defaults in a template (part 2/2)

Roberto Veldhoven

I want to create a new change from a template.

So, I did a POST to /rest/api/2/issue with this body:
{
"fields": {
"issuetype": {
"name": "Change"
},
"summary": "Test summary",
"description": "Test description from request",
"reporter": {
"name": "***"
},
"project": {
"key": "PJSM"
},
"customfield_10307": {
"id": "10155"
}
},
"properties": [
{
"key": "issue.templates.automation",
"value": {
"applyTemplate": "Test main task"
}
}
]
}
and indeed a new change has been created.
BUT the subtasks with the original template have not been copied to the new change-issue.
We really need that, it would be the main reason for using templates.

Can anyone point me in the right direction (I am new to Jira) to get this done please?