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CI/CD is not release management
There's a complaint I keep running into in DevOps threads, usually from someone who has just cleaned up after a bad release. The team treated its CI/CD pipeline as its release process, and it turned out the pipeline couldn't carry that weight. I'm not an engineer, and I won't pretend to know your pipeline better than you…
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What's new in SLA Pulse for Jira 2.7.0: SLA rules per issue type
Disclosure: I'm the developer of SLA Pulse for Jira at PulseRook, an Atlassian Marketplace Partner. A common SLA problem in Jira is that a Highest-priority Incident and a Highest-priority Service Request rarely share the same target. Until now, SLA Pulse for Jira set rules by priority only. Version 2.7.0 adds issue type as…
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Before you trust an AI-built Forge app on your Jira site: what grading eleven of them showed
Disclosure: I work at LeanZero, which built this benchmark, and the model results below come from our own runs. In August a member here wrote up their experience of building a WIP limit app for Jira with Rovo Studio, and I've kept thinking about it since. The first version deployed and looked finished, yet in their own…
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How to write LaTeX math equations in Confluence Cloud: a practical guide
Confluence Cloud still doesn't have a way to write a proper equation. If you document algorithms, pricing models, lab results or course material, you've probably ended up pasting a screenshot of a formula and hoping nobody ever needs to change it. Most people who write maths already know LaTeX, and because it's plain text…
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Custom charts for Jira time in status reports are coming soon
The way people encounter information has changed. In a 2025 Pew Research Center survey*, 80% of U.S. adults aged 18–29 said they use Instagram, compared with 19% of adults aged 65 and older. Visual formats are a familiar part of everyday life for many younger people. But that statistic does not tell us that Gen Z…
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The 10-Minute Jira Delivery Health Check: Can Your Team Pass It?
A Jira board can look busy and still hide delivery risk. Before your next sprint review, try this simple 10-minute exercise. Pick 10 issues currently in progress. Don't look at velocity. Don't look at burndown. Don't look at the sprint report. Just look at the issues themselves. Now answer these four questions. 1. Which…
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How Confluence Approvals Help Content Writers Move Work Forward
Recently, in a team meeting, we discussed Confluence approvals far and wide, mentioning complex use cases, company policies, and long approval chains. It all brought me back to a fairly simple topic, but one that almost always experiences some form of a bottleneck: writing a piece of content is finished, but the work still…
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How to know who will lose Jira access before you change a permission scheme
Changing a permission scheme in Jira Cloud looks like a small edit: remove a group from Browse Projects, swap a role, tidy up an old grant. But permission schemes are usually shared across projects, and access often reaches people through several paths at once — groups, project roles, application access, single users. The…
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What does a release manager actually do?
A while ago I came across a question on the Atlassian Community that I keep thinking about. Someone had been offered a release manager role and asked, more or less: what is this job, and should I take it? The advice they'd already collected from friends, mostly project managers, wasn't encouraging. Release management was…
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Are you still using Page Properties?
This story didn't start with Simple Metadata. It started with a customer. A large enterprise organization was already using Simple Tables when they came to us with a very different problem. They were preparing to move a very large Confluence environment from Data Center to Cloud. And when I say large, I mean large. Their…