Smart Value string manipulation returning blanks

Jamie Wilson_qq385c

I'm trying to use an automation to set an issue label to an extracted string from another custom field. 

I'm trying to set it as a smartvalue, when I test this: {{fields.cf[10358]}} it provides me with the complete string. 

But the issue is it has spaces in it so cannot be set as a label. When I try any of the following it returns the smartvalue as completely blank!

{{fields.cf[10358].substring(5,10)}}

{{fields.customfield_10358.trim()}}

{{fields.customfield_10358.replace(" ","_")}}

{{fields.customfield_10358.format(“#”).substring(5,10)}}

Any suggestions?

Ste Wright

Hi @Jamie Wilson 

What field type is the custom field?

Without that, it's more difficult to test this, but I found a few other questions which might help answer your need:

• https://community.atlassian.com/t5/Jira-questions/How-to-add-value-from-another-field-into-a-label-field-based-on/qaq-p/1122949
• https://community.atlassian.com/t5/Jira-questions/Auto-Populate-Label-from-Another-Fields/qaq-p/1570593
• https://community.atlassian.com/t5/Jira-Software-questions/Automation-Trying-to-create-labels-based-on-a-combination-of/qaq-p/2293173

Ste