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Populating Jira ticket with Confiforms data (smart multi-row)

Simon Larson

Hi,

I'm trying to transfer data that our users enter via Confiforms into a Jira ticket for an easy overview. Every time a new form is submitted, a new Jira ticket is created. The goal is to transfer all of the content into the ticket description.

It works for most fields, but not the smart multi-row. I'm not sure about the syntax on how to access these fields.

This is the form structure:

And this is the IFTTT rule:

Issue is that description always returns empty. What am I doing wrong?

Thank you in advance

Accepted answers

Alex Medved _ConfiForms_

Smart multi-row field is a MULTI select, there is no such thing as "date" in the multi-select field - as the "monthly" holds an array of pointers to another form/records

So it would be something like

[entry.monthlyTravel.transform(date).asList]

Or look at iterateAndPrint function

https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions

Alex

All comments

Alex Medved _ConfiForms_

Smart multi-row field is a MULTI select, there is no such thing as "date" in the multi-select field - as the "monthly" holds an array of pointers to another form/records

So it would be something like

[entry.monthlyTravel.transform(date).asList]

Or look at iterateAndPrint function

https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions

Alex

Simon Larson

Hi Alex, thanks for your response. Your explanation makes sense, but I've tried both your suggestions:

"description":"[entry.monthlyTravel.transform(date).asList]"

and

"description":"[entry.monthlyTravel.iterateAndPrint([entry.date] - [entry.startLocation] <br/>).renderAsHtml]"

and unfortunately get the same empty description in the Jira ticket in both cases.

Alex Medved _ConfiForms_

Here is a little demo, hope it helps

http://recordit.co/z3gV86XM3c

(monthlyTravel is a smart multi-row as you can see)

Alex

Simon Larson

Thanks for the response, Alex.

I copied what you put in your demo but the description now returns two brackets with nothing between them. Namnlös.png

Could it be an issue that startLocation is a webservice dropdown? Technically startLocation could have multiple fields

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