Migrating Insight data

Question

So we're considering moving to the cloud from our on-prem Server. What's the best way to migrate our existing assets data in Insight? I know there is no automated way and despite this ticket being open for some time now, there has been no solution provided.

We don't want to have to re-type the entire inventory data in. The schema appears to be small enough to manually re-create (58 Object Type Count).

Any help/pointers greatly appreciated.

Eugenio Onofre_v78igo · Answer

Hi @ITSP

Please remember to accept this answer in case it helps you resolve your question as it may also help other community members in the future.

Regards,
Eugenio

Nini Enukidze · Answer

Hello, @ITSP

You can move Assets (previously Insight) object schemas from the server instance to the target Jira Cloud instance using the add-on Insight Assets Backup & Migration.

Please see the following article for further information: https://community.atlassian.com/t5/Jira-Service-Management/How-can-Assets-be-migrated-from-Jira-Data-Center-to-Cloud-or/td-p/2382324

Contact support if you have any additional queries or ideas.

Best Regards,

Nino

Eugenio Onofre_v78igo · Answer

Hello @ITSP
Welcome to the Atlassian Community!

You can use the Import functionality to have it migrated from on-prem to the Cloud:
https://support.atlassian.com/jira-service-management-cloud/docs/what-does-importing-into-insight-involve/

Regards,
Eugenio