Add validation/condition on Approval Status

Question

Hi,

I want to implement a validation or a condition on a Status that has the Approval feature.

Why? This is my scenario.

Approvers need to review the request and 'singed' adding a comment before they Approve the request.

I implemented the condition and validation using script runner but it is always passed by and doesn't perform correctly.

Any suggestion to prevent this?

Daniel Alonso_xt4ydm · Answer

I forgot to mention that this is for Jira Service Management, I already found that right now it's not possible, I will update my findings later.

Bharathi · Answer

Hi @Daniel Alonso,

As suggested by @padraik, the best bet would be to create a custom user picker field as Approver and select the appropriate person on it, as needed. For their approval to process, add in a validator to check if a custom field like "review comment" is filed in by marking it as mandatory.

Hope this helps!

Thanks!

padraik · Answer

You would need to show your code for help on why that might not be working :)

But my suggestion in general would be to create a custom field (user picker) for this called "Approver" and the user needs to be added to that field as part of approving.

Then you can put a "field required validator" into your post function for the transition out of this status that requires the Approver field to have a value.