Import Zoho Desk data to JSM?

Question

What is the best way to import Zoho Desk data (including ticket comments + attachments) to Jira Service Management?

I see there used to be a Jira Importer tool, does that still exist?

Thanks,

Becca

Becca Moss · Answer

Thanks for the info!

Stuart Capel - London · Answer

Hi @Becca Moss

This post answers your question and might help you out here https://community.atlassian.com/t5/Jira-questions/zoho-to-jira-intergration/qaq-p/1111220

There are third party migration services available but I would imagine there will be a cost associated with services such as this: https://app.help-desk-migration.com/

Your best bet may be to export to .csv from zoho and import via csv in Jira Service Management.

Hope it goes well,

Stuart