Jira Automation - Assign an Issue to Previous Assignee on Transition

Umer Saeed_do3hdc

Hi everyone,

I've read several topics on this and noticed that Jira Automation used to have an option called: Previous Assignee under the "Assign Issue" action dropdown. I think Jira has evolved since but this option is no longer there. Another thread mentions I can use Smart Value called {{previous.assignee}} - but this doesn't work too.

My workflow:

To Do | In Progress | Code Review | Functional Review | Done

 

When a ticket moves from To Do > In Progress, I have a rule to auto assign it to the user who performed the action. 

But when a ticket is in the other columns, like Code Review, another developer assigns it to themselves, and  if changes are needed, they will move the ticket back to "In Progress" and I want Jira automation to automatically re-assign it to the previous assignee, because the other developer might forget to do that.

 

How can I achieve this?

 

Thanks

 

Alexis Robert

Hi @Umer Saeed , 

 

you can do this very easily with Automation for Jira : when using the "Assign issue" action, you can choose "Assign to previous assignee" as you can see in below screenshot.

 

 

You will just need to define the conditions for your status when the rule should be triggered.

 

Let me know if this helps, 

 

--Alexis