Hi there,
For a project, can I customise this email and add more custom fields in the email? Thank you.
Hi @sophie.jim
It is not possible to edit mail templates for Jira notifications only JSM customer notifications are available. There were a feature request JRACLOUD-7266 recently closed and Atlassian did not prioritize that.
I saw this thread in which @Darryl Lee suggests a customized approach using Automation for Jira, perhaps it could help your use case.
Cheers,
Alex
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