So I have a select list that is used in various filters. For each of these values, we have an Atlassian group with the same name.
I want to use automation to send an email to the appropriate Atlassian group based on this field's value, but when I use what I think should be a simple smartvalue of {{issue.customField_xxxxx.value}} in the "To" field, it errors out with the "Could not send email, the 'To' address field is empty. If you have referenced a field it may be empty."
I've confirmed that the smart value returns the proper name of the field, and that name has an Atlassian group with the same text.
Is there something I'm missing, or is this functionality just not possible, and instead I need to use a huge block of explicit "if" conditions for the field value?