Good morning, everyone.
I started having this issue a few days ago, and have tried several approaches to fix it.
Problem:
Emails sent to the Jira Service Project are not being delivered to the Service Project. Also, when visiting the project, I cannot access /Project Settings/Email Requests. In the project listing, project is labeled: "Failed to retrieve project data"
Data:
- We are using a free account with 6 active users.
- We have two active Service Projects.
- Service project one has one user.
- Service project two has four users.
- I just noticed these issues in the past week.
- I have worked through an issue i found on this board, but had no luck
Any help would be appreciated.
