Automation Didn't Happen and left no Audit Log

Question

I have an Automation in a Software Project set up to create a new service request in another Jira Service Project.

The Trigger is when the project is moved into a certain status.

I checked and all of todays automations did not work. No Audit log on a single one.

Has anyone else ever had this?

Technical Support_48d99z · Answer

Today we have the same problem, but it seems that there are no active incidents. Please, have you any other information?

many thanks

TJ Sorensen · Answer

Thank you. I did find this status page shortly after posting my issue.

Jack Brickey · Answer

Hi TJ, welcome to the community.

There is an active incident being monitored as a result of a major AWS outage situation. It is very likely that this is the calls of your issue. You can track the status of Atlassian‘s products here - https://status.atlassian.com/ .