Customer portal creation using scripts/automation in different Jira projects

Question

Hi Team,

[Didn't find any REST API's around customer portal creation, so asking here]

I created a separate JIRA project and created a customer portal (with custom fields designed)  in Jira service desk cloud manually.
      
Now I want to repeat this activity in automated way:

( Creation of new Jira project -->creation of new customer portal with custom webUI/custom fields).
        
Was thinking if there is infrastructure as a code option available like using terraform etc tool to create such portal in one click in JIRA service desk or if there are any REST API's available using which we can create customer portal quickly.

If this is not possible at all then is there a way to copy customer portal from one Jira project to any new JIRA projects?

Ninad Desai · Answer

okay thanks @Ajay  _view26_ . Let me try this one.

Meanwhile, there is no way/REST-API etc available to do it in scripted way right? I mean custom customer portal creation?

I want to automate the entire process of customer portal creation in a kind of one-click way.

Ajay _view26_ · Answer

Hi @Ninad Desai

To answer you question

Is there a way to make customer portal from one JSM project to be made available as custom templates for other JSM project creation. -

When creating a JSM project select the - share settings with an existing project .

Selecting this option will share all the Project configuration which you had performed ( Screen customizations, Custom Issue/Request Type, custom fields etc )  for the new project.

Regards

Ajay

Ninad Desai · Answer

Hello @Ajay  _view26_ / @Nic Brough -Adaptavist- /Community,

Can someone please advise on this quest based on above-provided information.

Regards,
Ninad