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Compile comment field only with certain text strings and only if certain values are present

Gerardo Dalena

Hello,

I’m struggling with an issue but unfortunately I can’t find some documentation on it. We have several custom cascading fields that needs to be filled by the agents; the fathers of these fields (the first choice of the cascading) have values YES and NO. We need to fill a comment with the name of these custom fields ({{issue.[Custom Field].name}}) only if the father have value YES. An example:

Field 1: YES
Field 2: NO
Field 3: YES

Desired comment: Field 1, Field 3

The desired comment must be sent via mail with automation for Jira, but that is not the hard part. The problem here is to obtain this “desired comment”.

Any tip is appreciate.

Thanks!

Accepted answers

Bill Sheboy

Hi @Gerardo Dalena

According to this post, you can do that with an advanced compare condition:

https://community.atlassian.com/t5/Jira-questions/Auto-Assign-Based-on-Multiple-CF-values/qaq-p/927398

Here is the related information on the JSON fields to support this:

https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/#Advancedfieldediting-JSON--Cascadingselectcustomfield

There is an open suggestion in the Code Barrel (automation) backlog to add support for directly accessing the cascading fields in the condition compare.

Best regards,

Bill

All comments

Bill Sheboy

Hi @Gerardo Dalena

According to this post, you can do that with an advanced compare condition:

https://community.atlassian.com/t5/Jira-questions/Auto-Assign-Based-on-Multiple-CF-values/qaq-p/927398

Here is the related information on the JSON fields to support this:

https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/#Advancedfieldediting-JSON--Cascadingselectcustomfield

There is an open suggestion in the Code Barrel (automation) backlog to add support for directly accessing the cascading fields in the condition compare.

Best regards,

Bill

Simmo_9kntn7

Hi @Gerardo Dalena,

Bill is correct, the way that you'll need to do this is via the advanced condition. This will allow you to use smart values to access the cascading field.

Cheers,

Simeon.

Gerardo Dalena

Hello,

thanks for all the tips.

The "desired comment" is made of all the fields that have YES as the parent. So, if I understand right, with 3 fields I have to create an if/else construct with all the possible outcome (YYY,YYN,YNY, etc). Is there a way to avoid this construct? It could be useful for larger group fields (es. 10 possibile fields with Y or N values).

Thanks.

Bill Sheboy

Probably yes, and perhaps not, depending upon the format/content you want in the comment...

Please identify an example issue with the values you care about in the field(s), and then use the method described here to learn what the smart value/JSON structure is:

https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/

Then construct your comment to indicate all values, if they are indeed accessible this way.

@Simmo -- could that work?

Thanks!

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