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Jira Automation - Get created issue key

Shahroz Naeem

While using the Automation for Jira Cloud, is it possible to get the key of the issue that was created in the very same automation?
Here's a screenshot of what I'm trying to implement. The issue is created perfectly - I just want to send the Key of the created issue over Slack/Teams/Email without using JQL/Lookup to fetch it.

Accepted answers

Jira Guru

Hi @Shahroz Naeem

Try this

createdIssue

The previous issue created in this rule.

{{createdIssue.key}}

createdIssues

Added by: the Clone issue, Create issue, and Create sub-tasks actions

A list of issues that have been created in the rule.

{{#createdIssues}}{{key}}{{/}}

All comments

Jira Guru

Hi @Shahroz Naeem

Try this

createdIssue

The previous issue created in this rule.

{{createdIssue.key}}

createdIssues

Added by: the Clone issue, Create issue, and Create sub-tasks actions

A list of issues that have been created in the rule.

{{#createdIssues}}{{key}}{{/}}

Shahroz Naeem

Thank you! 😁

Łukasz Zawer

I'm sad that is hard to find again this version of getting (spent 1-2 hours to get this).

If you create more than one in single automation - you can use (even if created in Branch-rule):
{{createdissues.get(0).key}} - for first
{{createdissues.get(1).key}} - for second

etc.

steven_peck

Is there a way to access created Service Requests?

Shahroz Naeem

Hey @steven_peck
I'd suggest you start a new thread for this query.

But to answer your question: Yes, all created tickets can be accessed. You can use the conditions to filter out the tickets where the issuetype is Service Request and take actions on them alone.

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