BUG: not able to move projects

Question

Hello,

We are not able to move an issue between projects.

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If you create a request, include the following so we can help you as fast as possible:

* Error type: 500 - Internal server error
* Log reference: f74da8d4-7f94-4a96-8188-91dcf1bd934f"

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It's the same for all projects and issues.

Has_7i0khu · Answer

Hi Szymon,

Mine was solved by itself. Don't know the cause or the solution. sorry!

If you are the admin of your Atlassian, you can contact their support.

Has

Szymon Sobczak_ynddyq · Answer

I'm having the same issue moving or converting any issues anywhere. Move between projects, convert from subtask to task) causes the error 500.

It's been happening since January, Ive reported it here but got no help: https://community.atlassian.com/t5/Jira-Software-questions/Error-500-when-converting-subtask-to-issue/qaq-p/1278198

For me this happens in both: classic and next-gen projects, for any type of issue (open, closed, tasks, subtasks, new, old).

Can anyone help?