Hi, I want to add few more fields from the defect to the subject line of the email notifications. How do I do that?
Currently in my project,
[JIRA] (Defct ID) "Issue Summary"
Hi @Hirak.Kakati,
You can't customize email content/subject in cloud.
There is open feature request also JRASERVER-7266. Please feel free to vote on it
Refer below link
https://community.atlassian.com/t5/Jira-questions/How-do-I-customize-cloud-based-JIRA-email-notifications/qaq-p/125178
https://community.atlassian.com/t5/Jira-questions/Email-templates-for-custom-event-on-Cloud/qaq-p/713084
Thank you. Gone through the issues, since ages people are requesting this feature but no fix yet
To change the subject in email notifications, you’ll need to modify the settings in your email system or app. Look for the notification settings, where you can customize the subject line format or edit templates to suit your needs. If you're using a custom platform, check the email configuration files or code that generates the notifications.
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